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29 Aug 2017
Over the last four years, as part of the Agent Network Accelerator (ANA
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29 Mar 2017
DFS providers struggle with a variant on the chicken and egg problem: whether to recruit more agents or more customers? How to provide adequate access for customers while ensuring agents face sufficient
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06 Mar 2017
The dormancy scourge
Every year the
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06 Mar 2017
Financial access is the foundation of financial inclusion. A person cannot decide to use a financial service until it has been extended within their reach. Central to measuring access to finance is the
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03 Mar 2017
The first blog in this series explained that currently,
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10 Jan 2017
The Helix Institute of Digital Finance recently concluded the second wave of the Agent Network Accelerator (ANA) study in Bangladesh, which, along with a number of other key findings, highlights the
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21 Nov 2016
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11 Oct 2016
Discussions around Master Agents are often confusing. This confusion usually stems from the varying terms used to describe them. While to some providers they are ‘Aggregators’, to
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05 Oct 2016
Agents are deemed the lynchpin of any
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26 Jan 2015
Financial inclusion has evolved significantly since the days of microfinance. Today, instead of building small financial institutions to offer services to marginalized populations, partnerships are being built with huge banks and telecom providers that leverage their infrastructure, human