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02 Oct 2017
The success of a branchless banking network is entirely dependent on the ability of its agents to deliver high-quality services to the target market, that are in
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29 Aug 2017
Over the last four years, as part of the Agent Network Accelerator (ANA
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18 Oct 2016
Women agents provide great customer service. They are more attentive, helpful, diligent, and effective at building trust. They are also better at on-boarding women and other
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11 Oct 2016
Discussions around Master Agents are often confusing. This confusion usually stems from the varying terms used to describe them. While to some providers they are ‘Aggregators’, to
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20 Jun 2016
Walking through the markets of Senegal and Pakistan, you will easily hear ‘Warimako!’, and ‘Easypaisa kara lo!’ These phrases have morphed into a catch-all for mobile money transfers—
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13 Nov 2015
This blog was originally posted on the CFI Accion Blog
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03 Nov 2015
While the first blog in this series explained how Indian Government mandates have determined
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11 Jun 2015
Pakistan is easily one of the top five leading digital finance markets in the world; yet also certainly one of the least understood. Anyone striving to learn about it must first understand how the Over-the-Counter (OTC) methodology adopted in Pakistan works, as it operates uniquely compared to